Dear Sirs: Dennis, here. I have been “live-streaming” some of your programs (sermons) for several weeks, maybe months, now. I have been successful in accessing some of the sermons but not others. I have windows player and, for some reason, (codec used, or file format used) not jiving with my player, I cannot access the bible study and sabbath service for June 18th and 19th, 2010 with Bill Watson. I understand that there is a problem with my system but I am not computer savvy, enough to troubleshoot it, correctly. Has CGI got a dvd for that sermon/study,that I can get to circumvent this situation or would it really be very simple to correct the inability of my Windows Player to play the existing file and/or codec used to compress the file, originally. I guess I was under the mistaken impression that this problem would just “go away” if I waited a month or two. LOL! I have had “pimples” during adolescence which just didn’t seem to want to disappear on their own but they did. Isn’t this the same type of situation? I hope that my attempt at levity is not irritating to anyone! I will ask one of my friends in the church if she can lend me some good advice about this situation. Maybe “I” should just give up watching my ‘puter, altogether. That would be one way to avoid this problem but obviously it would not augment this aspect of my spiritual growth. Thanks for any positive criticism you may have or be, at liberty, to offer. DP.